OUTsurance has opened applications for the OSS Hastings Learnership Programme 2026. This opportunity is aimed at unemployed South African youth who are interested in building a career within the financial services and insurance sector.
The 18-month learnership combines structured training with practical workplace experience in a professional call centre environment. Successful candidates will receive a monthly stipend of R9,000 while gaining valuable skills and industry exposure.
Learnership Details
Position
OSS Hastings Learnership
Location
Centurion, Gauteng
Duration
18 Months
Employment Type
Fixed-Term Learnership Agreement
Monthly Stipend
R9,000
Industry
Financial Services and Insurance
What the Programme Offers
Participants will benefit from:
- Monthly stipend of R9,000
- Practical workplace experience
- Exposure to the insurance industry
- Accredited training and skills development
- Workplace mentorship and support
- Improved employability and career growth opportunities
Key Responsibilities
During the programme, learners may be required to:
- Assist customers within a call centre environment
- Handle customer enquiries professionally
- Learn company procedures and customer service processes
- Participate in training sessions and assessments
- Develop communication and problem-solving skills
- Work effectively within a team
- Maintain high service standards
- Working Hours and Shift Requirements
- Applicants must be willing to work according to a shift roster.
Shift Schedule
- Friday to Monday: 9-hour shifts
- Saturday: 8-hour shifts
- Sunday: 5-hour shifts
Learners will receive two weekdays off, which may include:
- Tuesday
- Wednesday
- Thursday
- Public Holidays
Participants may also be required to work on public holidays if scheduled
Minimum Requirements
To qualify for the learnership, applicants must:
- Have Grade 12 (Matric)
- Be computer literate, including Microsoft Office
- Be a South African citizen
- Be between 18 and 35 years old
- Be unemployed
- Have no previous INSETA Learnership participation
- Have no prior work experience requirements
Skills and Competencies
OUTsurance is seeking candidates who demonstrate:
Strong communication skills
- Good interpersonal abilities
- Positive attitude and willingness to learn
- Professional conduct
- Ability to multitask
- Problem-solving skills
- Adaptability and flexibility
- Self-motivation
- Teamwork and collaboration
Individuals with strong customer service skills and a passion for helping others are encouraged to apply.
Career Opportunities After Completion
Completing the learnership can help learners pursue careers such as:
- Call Centre Agent
- Customer Service Consultant
- Insurance Administrator
- Claims Consultant
- Sales Consultant
- Client Support Agent
Why Apply?
South Africa’s financial services industry continues to create opportunities for skilled and experienced professionals. This learnership provides an excellent entry point for young people looking to gain workplace experience while earning an income.
Benefits Include
- Real workplace exposure
- Industry-recognised experience
- Monthly financial support
- Customer service and communication training
- Professional development opportunities
- Enhanced employment prospects
Employment Equity
OUTsurance supports Employment Equity and may give preference to candidates from designated groups in line with company policies and South African labour legislation
Important Information
This is a learnership programme and not a permanent position
- Only shortlisted candidates may be contacted
- Applicants must meet all eligibility requirements
- Information submitted during the application process must be accurate and complete
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Documents Required
Applicants should prepare the following:
- Updated CV
- Certified copy of South African ID
- Certified Matric Certificate
- Additional supporting documents where applicable
Final Thoughts
The OUTsurance OSS Hastings Learnership 2026 provides a valuable opportunity for unemployed South African youth to gain practical experience in the financial services and insurance industry.
With no previous work experience required and a monthly stipend of R9,000, the programme offers a pathway to develop professional skills, gain workplace exposure, and improve future employment opportunities.
